77jap's Privacy Policy

1 Introduction

77jap (referred to as "we", "us", or "the Platform") is an international online betting and gaming platform serving users in Bangladesh and around the world. Protecting the privacy of your personal information is one of our highest priorities.

This privacy policy details what information we collect about you, how it is used, how it is kept secure, and what rights you have. We believe transparency is the best policy.

By accessing 77jap's website, mobile app, or any of our digital platforms and using our services, you are considered to have agreed to the terms of this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services.

2 What Data We Collect

77jap collects only the minimum information necessary to provide its services. The different types of data we collect are described below:

77jap does not collect any information beyond what is stated above. Sensitive data — such as religious identity, political opinions, or health-related information — is never collected without your explicit consent.

3 How Your Information Is Used

77jap uses collected data solely for specific, legitimate purposes. Under this Privacy Policy, we use your information for the following:

• Account Creation & Management: To complete your registration and keep your account active.
• Identity Verification (KYC): To verify age and identity for fraud prevention and anti-money laundering purposes.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your issues quickly and effectively.
• Fraud Prevention: To detect suspicious activity and maintain platform security.
• Personalized Experience: To recommend promotions and games tailored to your preferences.
• Legal Obligations: To comply with applicable laws and regulatory requirements.
• Service Improvement: To analyze user experience and improve the platform.

4 Information Sharing & Disclosure

77jap does not sell or share your personal information with third parties, except in a limited number of specific circumstances where sharing is necessary:

• Payment Processors: Financial information necessary to process transactions is shared with payment partners such as Mobile Pay, Nagad, Rocket, and other payment gateways. These partners operate under their own privacy policies.
• Law Enforcement Agencies: Information may be shared with the relevant authorities when required by court order or legal obligation.
• Regulatory Authority: Information may be disclosed upon instruction from gaming licensing authorities or financial intelligence agencies.
• Technology Partners: Only the necessary technical information may be shared with technology companies that support platform operations, and they are bound by strict confidentiality agreements.
• Business Transfers: In the event of a company merger or acquisition, user data may be transferred to the new owner but will remain subject to this policy.

Beyond the cases mentioned above, your information will not be shared with any third party without your explicit consent.

5 Data Security Measures

77jap uses industry-leading technology and practices to keep your data safe. Our security framework operates on multiple layers:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Database Encryption: All sensitive data stored on our servers is kept in an encrypted state.
• Two-Factor Authentication (2FA): Two-factor authentication available for login and withdrawals.
• Firewall & IDS: Advanced firewall protection to prevent unauthorized access and cyber attacks.
• Regular Security Audits: Third-party security experts conduct regular audits of our systems.
• Staff Training: All our staff receive regular training on data protection.
• Restricted Access: Only authorized personnel are permitted to access the relevant information.

Please note that no method of transmission over the internet is 100% secure. If you ever notice any unusual activity on your account, contact us immediately at support@77jap.bet.

6 Cookie Policy

77jap uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: These cookies are essential for the platform to function properly. Login session and security-related cookies fall under this category and cannot be disabled.
• Performance Cookies: These cookies are used to analyze which parts of the website receive the most traffic. All data collected is completely anonymous.
• Functional Cookies: These cookies remember your language preferences, location settings, and similar choices. You can disable them at any time.
• Analytics Cookies: Helps analyze user behavior to improve our services. You have the option to disable these cookies.

You can manage cookies through your browser settings. However, disabling certain cookies may limit the functionality of the platform.

7 Data Retention Period

77jap only retains your information for as long as necessary. Retention periods for different types of data are outlined below:

• Account Information: For as long as your account remains active, and for up to 5 years after account closure for legal compliance purposes.
• Transaction Data: Retained for 7 years in accordance with financial regulatory requirements.
• KYC Documents: Up to 5 years after account closure.
• Customer Support Records: Up to 2 years after the issue has been resolved.
• Log Files & Technical Data: Typically between 90 days and 1 year.

Once the applicable retention period expires, data is securely deleted or anonymized. If a legal dispute is ongoing, the relevant data will be retained until the matter is resolved.

8 Your Rights

77jap fully respects your rights over your personal information. You may exercise the following rights:

• Right to Access: You may submit a request to find out what information we hold about you.
• Right to Rectification: If any of your information is inaccurate or incomplete, you may submit a request to have it corrected.
• Right to Erasure: You may request that your data be deleted under certain conditions, though some information may not be removable due to legal obligations.
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be restricted.
• Data Portability: You may request a copy of your information in a standard, portable format.
• Right to Object: You may object to the processing of certain types of your information.

To exercise any of your rights, email us at support@77jap.bet. We will respond within 30 days.

9 Protection of Minors' Data

77jap's services are intended for users aged 18 and above. We do not knowingly collect personal information from minors.

If we become aware that a minor has registered, the account will be immediately closed and any collected data will be securely deleted. If a parent or guardian believes their child has registered by mistake, please contact us immediately at support@77jap.bet.

10 Policy Updates

77jap may update this Privacy Policy from time to time. Any changes will be published on this page, and registered users will be notified by email for significant updates.

Continued use of 77jap after any changes have been made will be taken as your acceptance of the updated policy. We recommend reviewing this page regularly. The date of the latest update will always be displayed at the top of the page.

11 Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with our data protection team:

• Email: support@77jap.bet
• Website: 77jap.bet
• Response Time: Usually within 24–72 hours

We take every request and concern seriously and work to resolve them as quickly as possible. Your privacy is our responsibility.